Leak prevention

Now more than ever, it's important we all save water. It's not just about fixing leaks. Through proactive maintenance and keeping an eye on your water use, you can help prevent leaks occurring in the first place. Preventing and repairing leaks is one of the easiest ways to save water and money.

Water restrictions are now in place
Water restrictions target outdoor water use and apply to everyone across greater Sydney. However, we understand that some water use is critical for businesses. See how water restrictions may affect your business and check whether you need to apply for a water restrictions exemption.
  Leaking pipe

Water leaks on your site can account for 15% of your water use.

 How can you help prevent leaks?

A program of regular checks and maintenance will help you identify and avoid leaks. This includes:

  • checking for leaks from flush units in toilets, urinals, taps and showers
  • identifying leaks in cooling towers, plants and equipment
  • replacing washers and seals regularly - or at the first signs of leakage.
It's important to check your bill and compare it with previous bills for the same time period.

If there are increases in water use you can't account for, you may have a leak.

Don't wait for your bill to find out how much water you've used.

Regular meter readings can help you identify leaks. You have two options:

  1. Read your meter at the end of your business day and then at the start of your next business day. If there's a difference in the reading, you may have a leak.
  2. Install an automatic monitoring system to track water use every five to fifteen minutes. You can install a data logger on your meter yourself or engage an expert.
Not sure how much water you should be using?

Benchmarks for water use are a great way to find out typical water use for similar business activities.

Once you know how much water your business should be using, it's easier to see if you might have a leak.

Save money by educating staff and contractors to identify and report leaks. An education session doesn't need to be long. 

Staff should know how:

  • much money leaks cost your business
  • to identify leaks
  • to report leaks.

If you've identified a problem, engage an experienced, licensed plumber. We recommend that you:

  • get at least three quotes
  • check that the plumber has experience in identifying and fixing leaks
  • fix the leak as soon as possible.

If a Business Customer Representative has been assigned to your business, please contact them to:

  • help your business with water management
  • help you identify leaks 
  • discuss additional monitoring options.

Person holding a laptop

Closely monitoring your meter means you'll identify leaks sooner.