Pension rebates
Find out if you're eligible to apply.
We'll give you a rebate if you have either:
- a Pensioner Concession Card from Centrelink or Department of Veterans' Affairs
- a gold Health Card from Department of Veterans' Affairs (also known as a gold card). Your card must show either:
- War widow
- War widower
- Extreme disablement adjustment (EDA)
- Totally and temporarily incapacitated (TTI)
- Totally and permanently incapacitated (TPI).
To get a rebate, you must own and live in your home. Your home must be a:
- single dwelling
- dual occupancy
- strata or company title unit
- unit in a retirement village with a life term lease.
- a spouse, you'll get 100% of the rebate - whether they're a pensioner or not
- other people who aren't pensioners, you'll get a smaller rebate. How much you'll get depends on how many people own your home
- other people who are pensioners but don't live with you, you'll get a smaller rebate. How much you'll get depends on how many people own your home.
Rebate on service charges
We apply a rebate to the service charges on each bill.
How do we calculate it?
We calculate your rebate in the following way.
Water service | 100% of the quarterly service charge to a maximum of $20.19 |
Wastewater service | 80% of the quarterly service charge |
Stormwater (if applicable) | 50% of the quarterly service charge |
We'll ask for your permission to check your pension details with Department of Veterans' Affairs or Centrelink.
When we confirm you're eligible, we'll apply a rebate to your next bill.
Are you eligible for a pensioner rebate?